Limited Warranty Statement
Thank you for purchasing an AWGcables product. All new AWGcables products come with a one-month limited warranty against defects in materials and workmanship from the original date of purchase from an authorized agent. All AWGcables products sold as "refurbished", "reconditioned", or "factory renewed" are covered by a 90 day limited warranty against defects in materials and workmanship from the original date of purchase from an authorized agent
1. Limited Warranty Conditions
The limited warranty is provided to the original owner only and is not transferable. Proof of purchase will be required for any limited warranty on AWGcables products. AWGcables's warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any product: (i) which has been repaired or altered unless done or approved by AWGcables, (ii) which has not been maintained in accordance with any operating or handling instructions provided by AWGcables, (iii) which has been altered or damaged by accident; (iv) which has been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, or negligence or (v) which has been used other than in accordance with the product operating and handling instructions.
2. Limited Warranty Coverage
Within a period of time identified below from the date of purchase, if AWGcables receives notice of defect in any AWGcables product which is covered by AWGcables's warranty, AWGcables shall either repair or replace the defective product, at AWGcables's option. AWGcables shall have no obligation to repair or replace until the customer returns the defective product to AWGcables according to the Warranty Procedure in below. Accessories outside of the player console, such as but not limited to remote control, batteries, earphones, and AC adapter will only carry a 90-day warranty from the original date of purchase. For software products, AWGcables's limited warranty applies only to a failure to execute programming instructions. AWGcables does not warrant that the operation of any product will be interrupted or error free.
AWGcables Product Duration of Limited Warranty
player console (new) 1 month
player console ("refurbished", "reconditioned", or "factory renewed") 90 days
Accessories 90 Days
3. Warranty Procedure
For the duration of the warranty period, AWGcables will replace or repair defective products. If a product is suspected of being defective, the owner should contact AWGcables's Customer Support department: Via telephone at 1-800-399-1799 or email at support@awgcables.com. A representative will authorize the exchange or repair of the defective item. Products must be shipped in the original or comparable packaging with shipping and insurance charges prepaid in U.S. currency.
4. Limitation of Warranty
Neither AWGcables or its third party suppliers make any other warranty or condition of any kind whether expressed or implied, with respect to the AWGcables products, and specifically disclaim the implied warranties or conditions of merchantability, satisfactory quality, and fitness for a particular purpose.
5. Limitation of Liability
Except for the limited obligations specifically set forth in this warranty statement, in no event shall AWGcables or its third party suppliers be liable for direct, indirect, special, incidental, or consequential damages, whether based on contract, tort, or any other legal theory and whether advised of the possibilities of such damages.